Welcome to Our Support Center

Living Spaces Furniture (LSF) accepts returns within seven (7) days of your receipt of an item, excluding bedding products. You will be charged a 10% restocking fee on all regular stock furniture returns. Returns on Special Order items are limited to transit damage or manufacturer defect only. Special Order returns due to customer preference, no-fits or any other reason are not accepted. LSF does not accept returns on mattresses, box springs, pillows, comforter sets, or other bedding products. LSF does not charge a restocking fee on accessories such as area rugs, lamps, wall art, silk trees, florals, and table and ledge accessories. LSF reserves the right to refuse returns or exchanges of items that are not in as-new condition due to damage or misuse by the customer.

If returned items need to be picked up from your home, you will be charged a pickup fee. Your initial delivery fee is not refundable. Prices paid at the time of purchase are final. Refunds on purchases made by cash or check will be refunded by mailed check after ten (10) business days of receipt of returned merchandise. Refunds by credit card will post to your account within three (3) business days. GE Capital returns will post to your account within ten (10) business days. If you desire to reselect different furniture, you must go to an LSF retail location within seven (7) days of purchase. If you reselect, LSF will charge a 5% restock fee and a redelivery fee.

To contact our Guest Services Team to complete an transaction, please call us at (877) 266-7300.

The invitation to take our survey will come in 24 - 48 hours after your delivery or pick up date. Each survey invitation is personalized to our guests. If you did not receive a survey from us after this time, submit your email and order number on this form. We'll resend the invitation link. Survey coupons should appear as soon as the survey has been completed. Please be sure that your email is entered correctly into our system, upon checkout,  to ensure that you receive our invite to take our survey. Thank you. 

Changes to your order should be made 48 hours prior to your delivery or pickup date to avoid additional fees. You can cancel, reschedule, edit or add to your order by calling our Guest Services team at (877) 266-7300, option #2. Please have your sales order ready.

If you would like to return an item, please call our Guest Services Team at (877) 266-7300 within 7 days of receiving your item. Please follow this link to the Living Spaces Return and Exchange Policies.

If you'd like to order by phone, please give us a call at 877-266-7300, option 1.

Please visit our trade program page to learn more.

To find a specific item, type the name or item number (example: 212401) into the search bar at the top of the page like shown below. If the item number does not show then we do not currently have this item visible online. Please, check back with us to see if we have the item posted. 

For further assistance please contact Guest Services at (877) 266-7300.

To get a notice when our next sale kicks off, sign up for our email newsletter

Please email us at webhelp@livingspaces.com to set up a design appointment. Let us know which location and preferred time and we will work with our stores to set this up for you. You may also reach us at (877) 266-7300 if you would like to speak with one of our representatives. Thank you. 

To review a product, go to the associated product page. Towards the bottom of the page, you'll see the "Customer Reviews" section. Click the "Write a Review" button on the right side of the page. Here is an example below:

If you have misplaced your survey coupon, please fill out this form with your sales order number and email. We'll re-send the coupon.

Hello there,

Please see below for details on how to redeem your $25 off $100 coupon at checkout. Please note, subtotal must reach $100 before shipping and taxes. 

Here is a link to our 3-D room design. 

Please contact our Guest Services Team at (877) 266-7300 and one of our representatives will assist you further.

To submit your photo for our #myLivingSpaces giveaway, visit the myLivingSpaces contest page and click the blue "Upload Your Photos" button to add your home photos. More details can be found on this page.

To apply for a current opening, visit our jobs page. Find the position you are interested in towards the bottom of the page. After you click on the position, you'll be able to apply on the next page. 

To remove an item from your cart simply click the remove button under the product image.

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