Care Free Plan

Terms of Service

The Care Free Plan, provided by Uniters, is a service contract between you, the original purchaser and consumer, and the provider of the Plan as identified in the Terms and Conditions of the Plan and based on the state in which you purchased the Plan. Palladio, LLC is the administrator of the service contracts.

The Care Free Plan is a third-party service contract intended to help protect the investment in your new Living Spaces home furnishings purchase. The Care Free Plan is valid for new furniture purchased at the same time as the Care Free Plan, and appears on the sales receipt as such. It is valid for five (5) years (ten (10) years for adjustable beds) from the delivery date of your new furniture. It is not renewable and is non-transferable.

Please see the links under Coverage Plans below, or you may call (877) 429-2938 to obtain a copy of the complete Terms and Conditions for your specific Care Free Plan.

Coverage Summary

Terms of Coverage
5 Years 10 Years
Fabric, Leather, Vinyl, Wood, Glass, Laminates, Metal & Stone Rugs Outdoor including Umbrellas Adjustable Bed
Accidents
All accidental stains
Accidental rips, tears, punctures
Accidental burns or heat marks
Nail polish
Water and beverage marks or rings
Accidental scratch, gouge, chip, or dent that penetrates the top coat of hard surface finish
Accidental damage to fringe
Structual Failures
A structural or component failure due to a defect in materials and workmanship
Breakage of frames, glass, mirrors, mechanisms, welds, swivel bases, recliner handles and assembled joints
Component mechanical and electrical failures such as defective motors, massagers, vibrating units and heaters
Seam and stitching separation
Zippers, buttons and tufted buttons
Loss of silvering
Umbrellas
ADJUSTABLE BED STRUCTURAL FAILURES
Breakage of mechanisms including sleeper mechanisms, reclinging mechanisms, heating and vibrating mechanisms
Breakage of steel frames
Breakage of welds
Failure of integral electrical components including wiring, motors and remote control devices

ACCIDENTS

  • All accidental stains
  • Accidental rips, tears, punctures
  • Accidental burns or heat marks
  • Nail polish
  • Water and beverage marks or rings
  • Accidental scratch, gouge, chip, or dent that penetrates the top coat of hard surface finish

STRUCTURAL FAILURES

  • A structural or component failure due to a defect in materials and workmanship
  • Breakage of frames, glass, mirrors, mechanisms, welds, swivel bases, recliner handles and assembled joints
  • Component mechanical and electrical failures such as defective motors, massagers, vibrating units and heaters
  • Seam and stitching separation
  • Zippers, buttons and tufted buttons
  • Loss of silvering

ACCIDENTS

  • All accidental stains
  • Accidental rips, tears, punctures
  • Accidental burns or heat marks
  • Nail polish
  • Accidental damage to fringe

ACCIDENTS

  • All accidental stains
  • Accidental rips, tears, punctures
  • Accidental burns or heat marks
  • Nail polish
  • Water and beverage marks or rings
  • Accidental scratch, gouge, chip, or dent that penetrates the top coat of hard surface finish

STRUCTURAL FAILURES

  • Breakage of frames, glass, mirrors, mechanisms, welds, swivel bases, recliner handles and assembled joints
  • Umbrellas

STRUCTURAL FAILURES

  • A structural or component failure due to a defect in materials and workmanship

ADJUSTABLE BED STRUCTURAL FAILURES

  • Breakage of mechanisms including sleeper mechanisms, reclinging mechanisms, heating and vibrating mechanisms
  • Breakage of steel frames
  • Breakage of welds
  • Failure of integral electrical components including wiring, motors and remote control devices

Requesting Service

If you need to file a claim under the Care Free Plan, provided by Uniters, please refer to the Terms and Conditions of your specific Plan and contact the service plan provider using one of three methods:

  • Uniters App (available for iOS on the App Store)
  • Phone (877) 429-2938 , between the hours of 5:00AM - 7 PM(PST) Monday - Friday, 5:00AM - 3 PM Saturday, and 7:00 AM - 3 PM Sunday(PST)
  • Website at http://livingspacescarefree.com

Failure to meet any of the specific requirements under the Terms and Conditions of your Care Free Plan may result in a denial of coverage under the Plan.

Win Win

You win if you use the service and you win if you don’t.

When you purchase a Care Free Plan, provided by Uniters, you will also receive a “Win Win” Certificate. If you do not initiate a claim during the term of your Care Free Plan, you may be eligible to use the Care Free Plan Win Win Certificate to apply the full purchase price of your Care Free Plan toward a future Living Spaces home furnishings purchase, subject to certain restrictions. Please refer to your “Win Win” Certificate for complete Terms and Conditions.