Dozens of stylish designs are eligible for customization at no additional charge. Through the convenient online tool, you can choose from a wide variety of fabrics, colors, and prints from the comfort of your own home.
Find Special Order Eligible Products
Every special orderable product has a bright, colorful icon to show that custom options are available. If you’re looking for an easier way to distinguish the items in the special order program, simply visit our “Make It Yours” page.
Using the Product Configuration Tool
Once you are on the product page of the item you wish to purchase, you’ll see a colorful swatch icon with the words “Select custom colors & fabrics” next to it. Click the icon—which is located directly above the “Add to Cart” button—and you’ll be redirected to the Product Configuration tool.
Special Order Approval
Within a few days, you will receive fabric swatches in your selected colors delivered via UPS. If you decide to move forward with your selection, you can approve the special order with a few simple steps:
- Sign into your account
- View order history
- Click the order number that contains your special order
- Click the orange button to “Approve Special Order Item”
Once the item/items have been approved, the manufacturer will begin production. This process takes approximately 2-4 weeks. Once your order arrives in the distribution center, our Guest Services team will give you a call to schedule delivery or pick up.