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How to Customize a Special Order Item Online

Dozens of stylish designs are eligible for customization at no additional charge. Through the convenient online tool, you can choose from a wide variety of fabrics, colors, and prints from the comfort of your own home.

What's New

Our new custom upholstery program makes it easier than ever to discover your designs, your way. Now, you can choose from over 100 universal fabric options – which can be applied to any item within the custom upholstery program. So you can see the colors up close and get a feel of the fabrics in person, every Living Spaces store now has its own Design Studio, complete with a massive display of all 100 swatches. The best part? Customizing your design comes at no extra charge, taking the stress out of the price, so you can focus on what matters: your dream designs!

special order color variant animation

How to Order an Item with Custom Fabric

1. Customize by Color

On the Custom Upholstery page, you can find every item that is available for customization.

Once you are on an individual item’s page, you will see a preview of the fabric options:

On the left, you will see the fabric that is In Stock. This means you can get the item in that color immediately.

On the right are the options for custom upholstery. These options are available for delivery or pickup within 2-4 weeks.

special order original upholstery This sofa is shown in its original upholstery, before customization.
special order body color The same sofa, after a body color is selected in the customization tool.
If the item comes with pillows, you will also see an option for customizing the pillows by color. If the item comes with pillows of different sizes, you will have the option to customize each pillow size separately.
special order vibe mellow The small pillow is shown in the selected color 'Vibe Mellow.'
special order medium pillows Along with the body and small pillow, the two medium toss pillows are now displayed in a custom shade.

2. Zoom in on the Upholstery

To get a close-up view of the fabric, switch between three zoom levels, located above the product. You can also click anywhere on the product for an instant '4x' close-up.

special order 2x zoom A close-up view of the sofa's custom upholstery using the '2x' zoom feature.
special order 4x zoom A close-up view of the sofa's upholstery using the '4x' zoom feature.

3. Rotate 360°

To see the item from every angle, click anywhere on the item and drag to rotate.

4. Expanded View

To see your customized design in full-screen HD, click on the arrows located in the upper right corner of the product display box.

5. Reset View

If you want to completely reset the design to its original upholstery, click 'Reset All,' located above the color options.

special order reset view After clicking 'Reset All,' the sofa is now shown in its original upholstery.

Finalizing Your Custom Design

Once you've decided you can't live without your customized design, you can add the item to your cart by clicking the orange "Add to Cart" button on the right side of the tool. From there, you'll proceed to check out and complete the transaction as you normally would.

Once the item/items have been approved, the manufacturer will begin production. This process takes approximately 2-4 weeks. Once your order arrives in the distribution center, we will contact you to schedule delivery or pick up.

Note: Special Orders are not eligible for returns once received in a customer's home. Any Special Orders canceled prior to delivery are subject to a 25% fee.

New! Design Studios in All Stores

Walk into any Living Spaces store, and you won’t be able to miss the new Design Studio. Here, you’ll find a display of every fabric swatch you can use for custom upholstery, to help you get a feel for your favorite texture and color. Once you’ve picked your favorites, take a seat at one of the design stations – where our design team will help bring your visions to life!

Sectional Configurations

Did you know you can change the shape of a sectional? Check to see if the sectional is available for custom configurations (and preview the different configurations) under its Product Details. Then, visit the in-store Design Studio to place your custom sectional configuration order!

sectional configuration animation

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Editorial Disclaimer: Articles featuring tips and advice are intended for educational purposes and only as general recommendations. Always practice personal discretion when using and caring for furniture, decor and related items.