Find Special Order Eligible Products
Every special orderable product has a bright, colorful icon to show that custom options are available. If you’re looking for an easier way to distinguish the items in the special order program, simply visit our “Make It Yours” page.
Using the Product Configuration Tool
1. Customize by Color
Choose a color for the body of the product. All of the available colors for an item will be displayed to the right under 'Filter by Color.'
2. Zoom in on the Upholstery
To get a close-up view of the fabric, switch between three zoom levels, located above the product. You can also click anywhere on the product for an instant '4x' close-up.
3. Rotate 360°
To see the item from every angle, click anywhere on the item and drag to rotate.
4. Expanded View
To see your customized design in full-screen HD, click on the arrows located in the upper right corner of the product display box.
5. Reset View
If you want to completely reset the design to its original upholstery, click 'Reset All,' located above the color options.
Finalizing Your Custom Design
Once you've decided you can't live without your customized design, you can add the item to your cart by clicking the orange "Add to Cart" button on the right side of the tool. From there, you'll proceed to check out and complete the transaction as you normally would.
Once the item/items have been approved, the manufacturer will begin production. This process takes approximately 3-4 weeks. Once your order arrives in the distribution center, we will contact you to schedule delivery or pick up.
Note: Special Orders are not eligible for returns once received in a customer's home. Any Special Orders canceled prior to delivery are subject to a 25% fee.