Gift Cards and Promotional Cards: Frequently Asked Questions
Yes, Living Spaces gift cards are available for purchase in store only. However, gift cards are now redeemable online and in store. Please note, gift cards sold before October 2018 do not have a PIN and will not be eligible for use online.
Yes, Living Spaces gift cards are redeemable online and in store. Please note, gift cards sold before October 2018 do not have a PIN and will not be eligible for use online.
To check your Living Spaces gift card balance, please contact our guest services team at 877-266-7300 (from 7am - 9pm PST) or visit your nearest Living Spaces store.
No, Living Spaces gift cards cannot be reloaded or exchanged. Please visit your nearest Living Spaces store to purchase a new gift card. Please note, gift cards sold before October 2018 do not have a PIN and will not be eligible for use online.
No, old gift cards with remaining balances cannot be used online. Only cards with PINs will be accepted online. Please note, gift cards sold before October 2018 do not have a PIN and will not be eligible for use online.
Refunds are issued to the original gift card; do not dispose of gift card after use.
Yes, we will honor the legal requirement regarding a cash refund on a remaining gift card balance (the minimum amount varies per state).
No, we will not accept an old gift card as payment for a new gift card. Additionally, old gift cards cannot be exchanged for new gift cards in store.
No, there is no fee for holding a balance on a gift card.
Promo cards expire (the expiration date can be found on the card). Gift cards do not expire and have no expiration date listed.
When checking out, apply the gift card balance first and then enter one other payment to cover the remaining balance.
Online, you must apply the full gift card amount towards the transaction. In store, you can partially redeem a gift card.
No, only one gift card can be used in an online transaction.
You can use a Promo Card and Gift Card in the same transaction when you’re purchasing in store only. This type of transaction cannot be completed online.
You can earn a Living Spaces promo card by purchasing select mattresses, winning select contests and attending select events. These contests and events will clearly indicate whether there is an opportunity for you to earn a Promo Card.
Yes. There are no restrictions for Synchrony Card users. The Gift Card or Promo Card amount will be applied to your purchase first.
Please treat your Gift Card like cash. Gift Cards may not be replaced if lost or stolen. Living Spaces is not responsible for any unauthorized use.