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877-266-7300
Customer Service
1-877-266-7300
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10am - 9pm Mon - Fri
9am - 9pm Sat - Sun
Terms of Service
This Care Free Plan, provided by Uniters, is a Service Contract between you, the original purchaser and consumer, and Uniters, the administrator and provider of the Care Free Plan.
  • If a stain, damage, or defect listed in the “Covered” section of the full terms and conditions occurs during the term of the Care Free Plan, Uniters agrees to provide Service (“Service”) as outlined in the “Covered” section of the full terms and conditions.
  • The Care Free Plan is valid for new furniture purchased at the same time as the Care Free Plan, and appears on the sales receipt as such. It is valid for five (5) years (ten (10) years for adjustable beds) from the delivery date of your new furniture. It is not renewable and is non-transferable.
  • This Care Free Plan is not a cleaning or maintenance contract, insurance policy, or your original Living Spaces warranty. It covers accidental damage from normal household use, as listed in the “Covered” section of the full terms and conditions.
Coverage Summary
 
Terms of Coverage
 
5 Years
10 Years
Fabric, Leather, Vinyl, Wood, Glass, Laminates, Metal & Stone
Rugs
Outdoor including Umbrellas
Adjustable Bed
Accidents
 
 
 
 

All accidental stains

 
 
 
 

Accidental rips, tears, punctures

 
 
 
 

Accidental burns or heat marks

 
 
 
 

Nail polish

 
 
 
 

Water and beverage marks or rings

 
 
 
 

Accidental scratch, gouge, chip, or dent that penetrates the top coat of hard surface finish

 
 
 
 

Accidental damage to fringe

 
 
 
 
Structural Failures
 
 
 
 

A structural or component failure due to a defect in materials and workmanship

 
 
 
 

Breakage of frames, glass, mirrors, mechanisms, welds, swivel bases, recliner handles and assembled joints

 
 
 
 

Component mechanical and electrical failures such as defective motors, massagers, vibrating units and heaters

 
 
 
 

Seam and stitching separation

 
 
 
 

Zippers, buttons and tufted buttons

 
 
 
 

Loss of silvering

 
 
 
 

Umbrellas

 
 
 
 
Adjustable Bed Structural Failures
 
 
 
 

Breakage of mechanisms including sleeper mechanisms, reclinging mechanisms, heating and vibrating mechanisms

 
 
 
 

Breakage of steel frames

 
 
 
 

Breakage of welds

 
 
 
 

Failure of integral electrical components including wiring, motors and remote control devices

 
 
 
 
The Items
Fabric, Leather, Vinyl, Wood, Glass, Laminates, Metal & Stone
Terms of Coverage
5 years
Details
Accidents
All accidental stains
Accidental rips, tears, punctures
Accidental burns or heat marks
Nail polish
Water and beverage marks or rings
Accidental scratch, gouge, chip, or dent that penetrates the top coat of hard surface finish
Structural Failures
A structural or component failure due to a defect in materials and workmanship
Breakage of frames, glass, mirrors, mechanisms, welds, swivel bases, recliner handles and assembled joints
Component mechanical and electrical failures such as defective motors, massagers, vibrating units and heaters
Seam and stitching separation
Zippers, buttons and tufted buttons
Loss of silvering
Close
The Items
Rugs
Terms of Coverage
5 years
Details
Accidents
All accidental stains
Accidental rips, tears, punctures
Accidental burns or heat marks
Nail polish
Accidental damage to fringe
Close
The Items
Outdoor including Umbrellas
Terms of Coverage
5 years
Details
Accidents
All accidental stains
Accidental rips, tears, punctures
Accidental burns or heat marks
Nail polish
Water and beverage marks or rings
Accidental scratch, gouge, chip, or dent that penetrates the top coat of hard surface finish
Structural Failures
Breakage of frames, glass, mirrors, mechanisms, welds, swivel bases, recliner handles and assembled joints
Umbrellas
Close
The Items
Adjustable Bed
Terms of Coverage
10 years
Details
Structural Failures
A structural or component failure due to a defect in materials and workmanship
Adjustable Bed Structural Failures
Breakage of mechanisms including sleeper mechanisms, reclinging mechanisms, heating and vibrating mechanisms
Breakage of steel frames
Breakage of welds
Failure of integral electrical components including wiring, motors and remote control devices
Close
Requesting Service
The furniture must have been soil free and damage free at the time you received it. You must have performed all routine and preventative maintenance, as recommended by the manufacturer.
  • Any stain, damage, or defect must be reported to Uniters within thirty (30) days of the date that the stain, damage, or defect is discovered.
  • Notify Uniters by:
Failure to meet any of the above requirements can result in a denial of Service under this Care Free Plan.
Win Win
You win if you use the service and you win if you don’t.
When you purchase a Care Free Plan, provided by Uniters, you will also receive a “Win Win” certificate. If you do not use the service during the lifetime of the coverage, you will receive a store credit equal to the purchase price of the Care Free Plan. You may apply that certificate to another home furnishings purchase at Living Spaces within 60 days of the end of coverage. See your “Win Win” certificate for complete terms and conditions.