- If a stain, damage, or defect listed in the “Covered” section of the full terms and conditions occurs during the term of the Care Free Plan, Uniters agrees to provide Service (“Service”) as outlined in the “Covered” section of the full terms and conditions.
- The Care Free Plan is valid for new furniture purchased at the same time as the Care Free Plan, and appears on the sales receipt as such. It is valid for five (5) years (ten (10) years for adjustable beds) from the delivery date of your new furniture. It is not renewable and is non-transferable.
- This Care Free Plan is not a cleaning or maintenance contract, insurance policy, or your original Living Spaces warranty. It covers accidental damage from normal household use, as listed in the “Covered” section of the full terms and conditions.
All accidental stains
Accidental rips, tears, punctures
Accidental burns or heat marks
Water and beverage marks or rings
Accidental scratch, gouge, chip, or dent that penetrates the top coat of hard surface finish
Accidental damage to fringe
A structural or component failure due to a defect in materials and workmanship
Breakage of frames, glass, mirrors, mechanisms, welds, swivel bases, recliner handles and assembled joints
Component mechanical and electrical failures such as defective motors, massagers, vibrating units and heaters
Seam and stitching separation
Zippers, buttons and tufted buttons
Loss of silvering
Breakage of mechanisms including sleeper mechanisms, reclinging mechanisms, heating and vibrating mechanisms
Breakage of steel frames
Breakage of welds
Failure of integral electrical components including wiring, motors and remote control devices
- Any stain, damage, or defect must be reported to Uniters within thirty (30) days of the date that the stain, damage, or defect is discovered.
Notify Uniters by: